Yes this product has a mute button. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tested it exhaustively before and it didn't work, so I'll add a few thoughts in case anyone else hits this. Logitech, get off your butts and do something!! ), First I ran both showkey and showkey -s under a Linux console. Latitude 5501 Logitech H800 wireless headset mute button not working when connected via Bluetooth Just bought a Logitech H800 wireless headset. Thank you for reaching out. Similarly, rotating the mic into a vertical position is also supposed to mute, but this doesn't work. Please let me know if you need further assistance. I don't know. Try a different USB port on your computer. I have yet to install the G930-specific drivers. Most of its functionality works fine out of the box, including: Unfortunately, there is a mic mute button that does not mute the microphone. When the mic is muted the red light will flash. How can i swap ctrl and caplock in fedora 18? Is there some easy-to-tweak reason that evtest may not see an event for this one button? Is there some limitations of the Bluetooth driver/chip on the laptop limiting the headset's functionality ? I've tried using other computers as the tech has suggested in other posts, but nothing works. We have 100 or so of these headsets at my work. call with Skype for Business and MS Teams. Given that it works under Windows, I doubt it's a hardware failure. Logitech USB Headset H340 Logitech USB Headset H340 4 English English 5 Troubleshooting Headset not working • Check the USB cable connection to your computer. Mute button worked if connected via Bluetooth to my phone and using Skype for Business. xev demonstrated the exact same behavior. The microphone mute button works without extra software under Windows (I.e. I've found various blog/forum posts on Google indicating that these buttons worked, but I'm wondering if they're just lumping the mute button in with the other media control buttons and claiming that it worked without individually testing it. I have an SB Omni 5.1, and occasionally its hardware controls stop working. Or maybe it's the Windows solution, a full reboot. In any case, I think looking for a scancode from the mute button was a red herring, since I'd expected that the mute function would work at a lower level (I.e. H390 Mute Button Not Working Answered Follow Tim Pettus September 20, 2019 12:53 Another user posted this over a year ago (see below) and Logitech has not yet responded. “my headset is stuck on mute and yes i have try the mute button.I have pressed it multiple times and it is still stuck on mute. This shows scancodes when I press all the buttons that work, but none when I press the microphone mute button. • Make sure the headset is not on mute. The 3 G keys which, out of the box, are configured to play/pause, rewind and fast-forward. Managed to pair the laptop and headset via Bluetooth, listening and talking worked fine during conf. Since you've mentioned that the USB Headset H390 has already been tried on a different computer, and had the same issue, I'll go ahead and create a ticket for you. Mute button worked if connected wirelessly to the provided USB dongle on the same laptop. Press to mute, press again to talk. Headset not working • Adjust the headset volume on the cable control. Latitude 5501 Logitech H800 wireless headset mute button not working when connected via Bluetooth. I recently purchased a Logitech G930 USB headset. Not an answer as such, but the mute button is now working, as is the mic rotation. I've tested the headset under Windows 10 by mapping the USB device to the guest. I have had the audible mic when muted problem myself and just found the solution so I figured I would do some community service. Turning keyboard LED lights on after boot. killing audio so it couldn't even leave the headset.) Another user posted this over a year ago (see below) and Logitech has not yet responded. call with Skype for Business and MS Teams. Connect Not an answer as such, but the mute button is now working, as is the mic rotation. Maybe it's also setting it as the default audio device. usb to ethernet adapter not detected in fedora 8. Had this problem for ages, never bothered me enough to try to fix because it didn't transmit the noise while in mute so only I could hear it and it was tolerable till I put a fan behind me and I could hear my hair rustling in the mic. Seems like a keypress is a keypress is a keypress, so it's odd that this one button is not only failing to generate a keypress, but isn't generating anything at all.